Our Return Policy

Ensuring your satisfaction is our primary concern. We proudly offer a 60-day return policy starting from the date of your order. Should you find yourself unsatisfied with your purchase, you have the flexibility to return or exchange your items within this timeframe. Please bear in mind that all items must be returned in their original packaging and condition.

How to Initiate a Return or Exchange

Get in Touch: Prior to sending back any item, kindly reach out to our dedicated customer service team to kickstart the return or exchange process. You can contact us via email at info@forucinema.com or through our contact form.

Package Your Items: Safely pack the item(s) either in their original packaging or in a securely sealed, waterproof package. Remember to include any relevant paperwork if necessary.

Label and Send: We'll furnish you with a return shipping label. Print out the label and affix it to your package. Then, simply drop off the package at your nearest shipping location.

Refunds

Upon receiving your return, we will thoroughly inspect the item(s) to ensure they meet our return criteria. If the return is approved, we will promptly process your refund, crediting it to the original method of payment. Please allow up to 10 business days for the refund to reflect in your account.

Exchanges

Should you desire to exchange an item for a different size, color, or product, please follow the return process outlined above. Once we receive your item, we will promptly dispatch the replacement item(s) to you.

Faulty Items

In the unfortunate event that you receive a defective or damaged item, please notify us immediately at info@forucinema.com so we can promptly address the issue.

International Returns

Customers placing orders from outside the United States are welcome to initiate returns following the same process. It's important to note that international customers are responsible for covering return shipping costs.

Got Questions?

If you have any inquiries regarding your return or exchange, don't hesitate to contact us at info@forucinema.com. Our dedicated customer service team is readily available to assist you!